Author: SCCS

Important Phone Numbers and Websites:

• 999 – Call 999 in the event of an imminent emergency, safety, or criminal concern.
• 101 is the non-emergency phone number in the UK available 24 hours a day, 7 days a week.
• Crisis Text Line: Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer.
• NHS 111 – Call 111 or go to 111.nhs.uk if you have an urgent medical problem and you’re not sure what to do.
• NHS Breathing & Relaxation Exercises
• NHS GGC CAMHS Info Page
• NHS Inform Scot Health Page
• NHS Mental Health Info Page
• AA Great Britain National Helpline – 0800 9188650 or email: help@aamail.org
• Ayemind – Activities to support young people’s mental wellbeing
• Beat – Eating Disorder info and support
• Befrienders Worldwide – emotional support & suicide prevention
• Breathing Space Helpline (Scotland)  – 0800 83 85 87 – Open Weekdays: Monday-Thursday 6pm to 2am and Weekends: Friday 6pm-Monday 6am – All calls are confidential.
• British Association for Counselling & Psychotherapy
• Clear Your Head – Things you can do to help clear your head
  • List of mental health agencies in Scotland
• Co-Dependents Anonymous
• Childline – Call free 0800 1111
• Dual Diagnosis Anonymous
• Gambler’s Anonymous 
• getselfhelp.co.uk – This website provides self-help and therapy resources, including worksheets and information sheets, plus videos and self help mp3s.
• Guideposts: 0800 048 7035 – provides support, information and a listening ear to people who are struggling with a range of unhelpful feelings and problems to navigate their options, connect with others, and overcome feelings of stress and anxiety.
• Hands On Scotland – advice for parents regarding young people’s mental health
• NA Helpline – 0300 999 1212
• Papyrus: Providing advice and information to young people experiencing suicidal thoughts HOPEline: 0800 068 4141 -(Mon-Fri 10am – 5pm & 7pm – 10pm; Weekends 2pm-5pm)
• Reading Well helps people understand and manage health and wellbeing using helpful reading.
• Refuge – The freephone, 24-hour UK National Domestic Abuse Helpline 0808 2000 247
• Samaritans 116 123 – Mental Health 24-hr. Help Line
• SANEline: If you’re experiencing a mental health problem or supporting someone else, you can call 0300 304 7000 (4:30pm–10:30pm everyday)
• Sex Addicts Anonymous
• SMART Recovery – self-help and meetings for addictive behaviors
• Support in Mind Scotland – Action for people affected by mental illness.
• Vsee – video platform for Distance Counseling
• With You – free, confidential support with alcohol, drugs or mental health from local Scottish services or online

Handy Time Zone Conversion:

Year	Clocks go forward	Clocks go back
2025	30 March	26 October
2026	29 March	25 October
2027	28 March	31 October

Sunday 4pm BST	Sunday 5am HST
Sunday 5pm BST	Sunday 6am HST
Sunday 6pm BST	Sunday 7am HST
Sunday 7pm BST	Sunday 8am HST
Sunday 8pm BST	Sunday 9am HST
Sunday 9pm BST	Sunday 10am HST
Sunday 10pm BST	Sunday 11am HST

Sunday, Oct. 26, 2025 DST Ends – Fall Back -HST is 10 hours behind GMT

Sunday 3pm GMT	Sunday 5am HST
Sunday 4pm GMT	Sunday 6am HST
Sunday 5pm GMT	Sunday 7am HST
Sunday 6pm GMT	Sunday 8am HST
Sunday 7pm GMT	Sunday 9am HST
Sunday 8pm GMT	Sunday 10am HST
Sunday 9pm GMT	Sunday 11am HST

The best way to reach us is by email, and we typically respond within 1–2 business days.

• Email: hello@sccsinfo.com
• Phone: 1-808-518-2090
• Fax: 1-808-376-0731
• Mailing Address: PO Box 700024 – Kapolei, HI 96709-0024

The mission of Second City Counseling Services (SCCS) is to foster therapeutic connections that cultivate a healthier lifestyle for clients and in turn, strengthen their relationships, families, and communities.

The vision of SCCS is to provide quality counseling services to individuals, couples, and families, including low- or no-income clients who may have difficulty obtaining counseling services.

Second City Counseling Services (SCCS) is owned and operated by Ms. Amanda Hess, who has over 15 years of experience in the mental health field and has worked across a wide range of clinical settings in Hawaiʻi. She is a Certified Gottman Therapist and is trained in Culture-Centered Disaster Mental Health Counseling, bringing a trauma-informed, relationship-focused approach to her work with individuals, couples, and families. In addition to her clinical practice, Ms. Hess works part-time as a university lecturer with graduate and undergraduate students.

Her writing has appeared with the Hawaiian Islands Association for Marriage and Family Therapy and Context, the magazine for family therapy and systemic practice in the UK. She has also been featured in Outside Magazine Online, Wilderness SAR Magazine, and on Hawaiʻi’s KUMU 94.7 FM.

Education

High School

San Dimas High School

San Dimas, CA / 1999

College

Chaminade University of Honolulu

Honolulu, HI

AA, Liberal Arts / 2006

BA, Magna Cum Laude, Psychology / 2007

Graduate School

Chaminade University of Honolulu

Honolulu, HI

Master of Science in Counseling Psychology with a concentration in Marriage & Family / 2012

Licenses & Certifications

Licensed Mental Health Counselor / 2014

Licensed Marriage & Family Therapist / 2017

Registered Member of the British Association for Counselling & Psychotherapy / 2018

Certified Disaster Mental Health Counselor / 2020

Certified Gottman Therapist / 2022

Professional Affiliations

American Association for Marriage & Family Therapy; British Association for Counselling & Psychotherapy; Hawaiian Islands Association for Marriage & Family Therapy; International Association for Counselling

Professional Interests

Attachment-based Therapy; Disaster Mental Health; Ecotherapy; Gottman Method Couples Therapy; International/Transcultural Counseling; Remote/Rural Mental Health; Schema Therapy; Telehealth/Distance Counseling; Theraplay

For Earth Day, we’re hosting a new workshop, Ready Enough Together (online and in-person!) Check out the Events Tab for more info.

-CERENE (cerenehawaii.org) invited Amanda to talk about Disaster Mental Health and Managing Holiday Stress:

Amanda chatted with O’ahu Search & Rescue about working with panic attacks on the trail:

-We were featured on Hawai’i’s KUMU 94.7FM discussing how to talk about disasters with children:

-We looked at the role of Hawai’i’s Marriage & Family Therapists and the Impacts of Sea Level Rise. You can read more here.