Payment Info

Do you know that we provide services to low and no income clients? If you would like to help these efforts, please visit: https://www.paypal.com/biz/fund?id=2KY7CDVAAGX6

Accepted Insurance & Payment Options: We currently participate with the following health insurance organizations: Blue Cross/Blue Shield, HMAA, HMSA/Q, and UHA. Out-of-pocket/private pay options are available:

Annual Salary (Combined Household)Initial SessionIndividual Counseling (50 min.)Family Counseling (50 min.)Family Counseling (110 min.)Crisis (Total, per hour)
$40,000/ £28,000 or less$150/ £100$90/ £60$100/ £70$115/ £80$100/ £70
$40,001 to $49,999 (£28,001 to £36,000)$150/ £100$100/ £70$125/ £90$150/ £100$125/ £90
$50,000+ / £36,001+$150/ £100$125/ £90$150/ £100$175/ £125$150/ £100
Second City Counseling Services Sliding Scale Fees

Hourly fees are listed above for clients paying out of pocket or who are not using health insurance. We accept cash, credit/debit, PayPal, and Western Union. Our PayPal store is here. Personal check is accepted from US residents.

Separately, if you become involved in legal proceedings that require my participation, even if you are using health insurance, you will be expected to pay for my professional time even if I am called to testify by another party. Because of the difficulty of legal involvement, I charge $300.00/ £225 per hour for preparation and attendance at any legal proceeding.

PayPal Items

Initial Session Evaluation with Psychotherapy

Flat-rate for private pay clients who are not using health insurance for the first session, which includes an evaluation with psychotherapy.

$150.00

Fee for “No-Show” and Same-day Cancellations

This fee must be paid prior to scheduling a follow-up appointment after a no-show or same-day cancellation.

$50.00

Individual Counseling – 50 min. Income is $40,000/ £28,000 or less

Individual Counseling for private pay clients – 50 min. session – Income is $40,000/ £28,000 or less annually

$90.00

Individual Counseling – 50 min. Income is $40,000/ £28,000 or less

Individual Counseling for private pay clients – 50 min. session – Income is $40,001 to $49,999 (£28,001 to £36,000) annually

$100.00

Individual Counseling – 50 min. Income is $50,000+ / £36,001+

Individual Counseling for private pay clients – 50 min. session. Income is $50,000+ / £36,001+ annually

$125.00

Family Counseling – 50 min. Income is $40,000/ £28,000 or less

Family Counseling for private pay clients – 50 min. session – Income is $40,000/ £28,000 or less annually

$100.00

Family Counseling – 50 min. Income is $40,001 to $49,999 (£28,001 to £36,000)

Family Counseling for private pay clients – 50 min. session – $40,001 to $49,999 (£28,001 to £36,000) annually

$125.00

Family Counseling – 50 min. Income is $50,000+ / £36,001+

Family Counseling for private pay clients – 50 min. session – Income is $50,000+ / £36,001+ annually

$150.00

Family Counseling – 110 min. Income is $40,000/ £28,000 or less

Family Counseling for private pay clients – 110 min. session – Income is $40,000/ £28,000 or less annually

$115.00

Family Counseling – 110 min. Income is $40,001 to $49,999 (£28,001 to £36,000)

Family Counseling for private pay clients – 110 min. session – Income is $40,001 to $49,999 (£28,001 to £36,000) annually

$150.00

Family Counseling for private pay clients – 110 min. session – Income is $50,000+ / £36,001+

Family Counseling for private pay clients – 110 min. session – Income is $50,000+ / £36,001+ annually

$175.00

Crisis Session -30 min.

Flat-rate for private pay clients who are not using health insurance for a crisis session, 30 min.

$75.00

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BACP Initial Discount Rate £60

BACP Initial Discount Rate £60

£60.00

Concessionary Rate

Flat-rate for private pay clients who are not using health insurance and are currently enrolled in school.

£40.00

Resources for Hawai’i

Hawai’i residents can call 211 and find out about more resources.

COVID-19 Pandemic-specific resources:

Other Important Resources:

Resources for the United Kingdom

Important Phone Numbers and Websites:

Handy Time Zone Conversion:

Sunday, March 27, 2022 DST – Spring Forward – HST is 11 hours behind GMT

Sunday 4pm GMTSunday 5am HST
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Sunday 8pm GMTSunday 9am HST
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Sunday 10pm GMTSunday 11am HST

Sunday, Oct. 20, 2022 DST Ends – Fall Back -HST is 10 hours behind GMT

Sunday 3pm GMTSunday 5am HST
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Sunday 5pm GMTSunday 7am HST
Sunday 6pm GMTSunday 8am HST
Sunday 7pm GMTSunday 9am HST
Sunday 8pm GMTSunday 10am HST
Sunday 9pm GMTSunday 11am HST

Forms

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By downloading any of the following apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services.  

Forms:.

***In Hawai’i, effective March 25, 2022, the COVID-19 emergency proclamation expired. Clients will need to send their intake paperwork via fax (number 1-808-376-0731) or snail mail: Second City Counseling Services ATTN: Amanda Hess – PO Box 700024 – Kapolei, HI USA 96709-0024. 

***UK clients, please talk with us about alternatives for sending your intake paperwork.

Kami offers a free Google Chrome extension to sign PDFs digitally, if needed.

Apps We Love:

  • COVID Coach by US Dept of Veterans Affairs – COVID-19-specific mental wellbeing support
  • Couples Coach by US Dept of Veterans Affairs – Relationship support
  • Gottman Card Decks by the Gottman Institute – Relationship support
  • Insight Timer by Insight Network – Guided meditations and meditation timer
  • Mindfulness Bell by HL Apps – A bell that periodically sounds to remind you to be mindful throughout the day
  • The Love Nudge by Moody Publishers – A fun, habit-forming app that helps you intentionally express love in ways that are most meaningful to your partner.
  • What’s Up by Jackson Tempra – mental wellbeing support and mood tracker

About SCCS

The mission of Second City Counseling Services (SCCS) is to foster therapeutic connections that cultivate a healthier lifestyle for clients and in turn, strengthen their relationships, families, and communities.

The vision of SCCS is to provide quality counseling services to individuals, couples, and families, including low or no income clients who may have difficulty obtaining counseling services.

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Owner: Amanda L. Hess, MSc, LMFT, LMHC, MBACP

Ms. Hess has over 10 years of experience in the mental health field, which includes working in a psychiatric hospital, a substance abuse treatment facility, the Child Welfare Services system, the military community, and an outpatient grief support program. She currently volunteers with O’ahu Medical Reserve Corps and O’ahu Search and Rescue.

Ms. Hess was part of the inaugural delegation to Rwanda in 2015 for NBCC’s Mental Health Facilitator training and returned to Rwanda in 2016 for Global Engagement Institute’s Multicultural Trauma Treatment training.

Ms. Hess has written for the Hawaiian Islands Association for Marriage and Family Therapy and Context, the magazine for family therapy and systemic practice in the UK. She has also been featured on Hawai’i’s KUMU 94.7FM. She is a participating provider with the Give an Hour program, the Theraplay Institute, and the Gottman Referral Network. She is trained in Culture-Centered Disaster Mental Health Counseling and is currently participating in certification training in Gottman Method Couples Therapy, using Gottman Method Therapy in her work.

Education

High School

San Dimas High School

San Dimas, CA / 1999

College

Chaminade University of Honolulu

Honolulu, HI

AA, Liberal Arts / 2006

BA, Magna Cum Laude, Psychology / 2007

Graduate School

Chaminade University of Honolulu

Honolulu, HI

Master of Science in Counseling Psychology with a concentration in Marriage & Family / 2012

Licenses & Certifications

Licensed Mental Health Counselor / 2014

National Certified Counselor / 2014

Licensed Marriage & Family Therapist / 2017

Registered Member of the British Association for Counselling & Psychotherapy / 2018

Certified Disaster Mental Health Counselor / 2020

Adult & Youth Mental Health First Aid / 2021

Mental Health Wilderness First Aid / 2021

Professional Affiliations

American Association for Marriage & Family Therapy; (American) National Board for Certified Counselors; British Association for Counselling & Psychotherapy; Hawaiian Islands Association for Marriage & Family Therapy; International Association for Counselling

Professional Interests

Attachment-based Therapy; Disaster Mental Health; Gottman Method Couples Therapy; International/Transcultural Counseling; Remote & Rural Mental Health; Schema Therapy; Telehealth/Distance Counseling; Theraplay

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News & Events

  • Coming soon! We are in the process of registering with the Irish Association of Counselling for Psychotherapy. We hope to launch online counseling for residents in the Republic of Ireland by 2023!
  • ***In Hawai’i, effective March 25, 2022, the COVID-19 emergency proclamation expired. Clients will need to send their intake paperwork via fax (number 1-808-376-0731) or snail mail: Second City Counseling Services ATTN: Amanda Hess – PO Box 700024 – Kapolei, HI USA 96709-0024. UK clients, please talk with us about alternatives for sending your intake paperwork.
  • Here’s a video with Amanda talking about the Multicultural Trauma training hosted by the Integrative Trauma Treatment Center held in Kigali, Rwanda.
  • Did you catch us Talking about Disasters with Kids on KUMU 94.7FM? If not, check out the video.