Resources for Hawai’i and USA

COVID-19 Pandemic-specific resources:

Hawai’i residents can call 211 and find out about more resources.

Other Important Resources:

Resources for the United Kingdom

Handy Time Zone Conversion:

Sunday 4pm GMT (UK Time)Sunday 5am HST (Hawai’i Time)
Sunday 5pm GMTSunday 6am HST
Sunday 6pm GMTSunday 7am HST
Sunday 7pm GMTSunday 8am HST
Sunday 3/14/21 DST – Spring Forward – HST is 11 hours behind GMT
Sunday 3pm GMTSunday 5am HST
Sunday 4pm GMTSunday 6am HST
Sunday 5pm GMTSunday 7am HST
Sunday 6pm GMTSunday 8am HST
Sunday 11/7/21 DST Ends – Fall Back -HST is 10 hours behind GMT

Important Phone Numbers and Websites:


SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By downloading any of the following apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services.  


To alleviate barriers that hamper access to care during COVID-19, SCCS currently accepts client forms via standard mail, email, fax, and even screenshots (but please coordinate first before texting).

Kami offers a free Google Chrome extension to sign PDFs digitally, if needed.

Apps We Love:

  • COVID Coach by US Dept of Veterans Affairs – COVID-19-specific mental wellbeing support
  • Couples Coach by US Dept of Veterans Affairs – Relationship support
  • Gottman Card Decks by the Gottman Institute – Relationship support
  • Insight Timer by Insight Network – Guided meditations and meditation timer
  • Mindfulness Bell by HL Apps – A bell that periodically sounds to remind you to be mindful throughout the day
  • The Love Nudge by Moody Publishers – A fun, habit-forming app that helps you intentionally express love in ways that are most meaningful to your partner.
  • What’s Up by Jackson Tempra – mental wellbeing support and mood tracker

About SCCS

The mission of Second City Counseling Services (SCCS) is to foster therapeutic connections that cultivate a healthier lifestyle for clients and in turn, strengthen their relationships, families, and communities.

The vision of SCCS is to provide quality counseling services to individuals, couples, and families, including low or no income clients who may have difficulty obtaining counseling services.


Amanda L. Hess (pronouns: she/her/hers) established Second City Counseling Services in 2014. She is a licensed mental health counselor (MHC-342) and licensed marriage and family therapist (MFT-506) in the state of Hawai’i. She earned her Master’s Degree in Counseling Psychology, with an emphasis on Marriage and Family Therapy, from Chaminade University of Honolulu. Ms. Hess is a Clinical Fellow with the American Association of Marriage and Family Therapy and a Registered Member of the British Association for Counselling and Psychotherapy. She is a Graduate  Member with the British Psychological Society and is a National Certified Counselor with the National Board for Certified Counselors (NBCC).


BACP Logo - 377093


Ms. Hess has over 10 years of experience in the mental health field, which includes working in a psychiatric hospital, a substance abuse treatment facility, the Child Welfare Services system, the military community, and an outpatient grief support program. She currently volunteers with O’ahu Medical Reserve Corps and O’ahu Search and Rescue.


Ms. Hess was part of the inaugural delegation to Rwanda in 2015 for NBCC’s Mental Health Facilitator training and returned to Rwanda in 2016 for Global Engagement Institute’s Multicultural Trauma Treatment training.

Ms. Hess has written for the Hawaiian Islands Association for Marriage and Family Therapy and Context, the magazine for family therapy and systemic practice in the UK. She has also been featured on Hawai’i’s KUMU 94.7FM. She is a participating provider with the Hawai’i Mental Health Consortium Pro Bono COVID-19 Project, the Give an Hour program, the Theraplay Institute, and the Gottman Referral Network. She is trained in Culture-Centered Disaster Mental Health Counseling and is currently participating in certification training in Gottman Method Couples Therapy, using Gottman Method Therapy in her work.


Gottman Training Level 1 – December 2014


Rwanda Mental Health Facilitator Training – August 2015


Italy Play Therapy Institute – March 2017


Gottman Training Level 3 – August 2017

Theraplay Level II Training

Theraplay Level 2 Training – Milton Keynes, England – September 2018

News & Events

  • Please be aware that SCCS is only accepting couples who are agreeable to be filmed for training and certification purposes (filming would not start until 4th or 5th session). Please email for more information.
  • Due to the COVID-19 pandemic, services are being offered only through telehealth platforms until further notice. Check our Resources tabs for additional resources.
  • Here’s a video with Amanda talking about the Multicultural Trauma training hosted by the Integrative Trauma Treatment Center held in Kigali, Rwanda.
  • Did you catch us Talking about Disasters with Kids on KUMU 94.7FM? If not, check out the video: