Terms of Use and Privacy Policy

Terms of Use

Effective Date: 1 January 2020

1. Terms

By accessing our website you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Unless otherwise stated, Amanda L. Hess, dba Second City Counseling Services, and/or its licensors (“Company”) own the intellectual property rights for all material contained on company website. All intellectual property rights are reserved. You may access our website for your own personal use subjected to restrictions set in these terms and conditions.

Under this license you may not:

  • copy, modify, reproduce, or republish website materials;
  • use website materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Company’s website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Company’s website are provided on an ‘as is’ basis. Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Company’s website, even if Company or a Company-authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on Company’s website could include technical, typographical, or photographic errors. Company does not warrant that any of the materials on its website are accurate, complete or current. Company may make changes to the materials contained on its website at any time without notice. However, Company does not make any commitment to update the materials.

6. Links

Company has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Company of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Company may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of our home state or province and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Effective Date: 1 January 2020

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

1. Information We Collect

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device Data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information, such as your:

  • Name
  • Email

2. Legal Bases for Processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal basis for doing so. The legal basis depends on the services you use and how you use them, meaning we collect and use your information only where:

  • It’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
  • We need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We do not keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Collection & Use of Information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To enable you to customize or personalize your experience of our website;
  • To enable you to access and use our website, associated applications and associated social media platforms;
  • To contact and communicate with you;
  • For internal record keeping and administrative purposes;
  • For analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
  • For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
  • To comply with our legal obligations and resolve any disputes that we may have.

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • Sponsors or promoters of any competition we run; and
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you.

5. International Transfers of Personal Information

The personal information we collect is stored and processed in our home country, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

6. Your Rights & Controlling Your Personal Information

Choice and Consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 18 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us. However, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from Third Parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the footer link below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and Data Portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the footer link below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of Data Breaches: We will comply laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the footer link below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the footer link below or opt-out using the opt-out facilities provided in the communication.

7. Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

8. Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

9. Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

Marathon Couples Therapy

Please be aware that we are only accepting new clients for Marathon Couples Therapy.

In addition to traditional once-a-week couples therapy, we offer Marathon Couples Therapy, a specific type of therapy that is a cutting-edge, short-term, and intensive option.

Marathon Couples Therapy involves up to 4 consecutive days of intensive therapy, 5 total hours with your therapist per day. The structure of each therapy day will vary depending on your needs. Your therapist will begin the first day of the Marathon by completing a full relationship assessment with you, about 3 hours in length. This assessment is an irreplaceable tool for providing both you and your therapist essential insight into your strengths as well as areas of greatest need, allowing them to completely tailor the intensive therapy to your specific needs and goals.

It is important that you also understand the risks involved. Despite the “nuts and bolts” approach of this method, the Marathon Couples Therapy format may move you more quickly and intensely into the areas of difficulty to be addressed. Therefore, you and/or your partner may experience uncomfortable feelings like sadness, guilt, anxiety, anger, loneliness, and helplessness. Your therapy may also involve recalling unpleasant aspects of your history together and/or individually.

Difficulties between the two of you may become temporarily amplified. Additionally, difficulties with people important to you may also occur, family secrets may be disclosed, and despite our best efforts, therapy may not work out well. Thus, we can make no guarantees about how the therapy process will be for the two of you specifically or what the outcome will be for your relationship. In addition, Marathon Couples Therapy, as with couples’ therapy in general, has limitations and may be inadvisable in the following situations.

Should you have any questions regarding the following issues, please contact us for clarification about whether the Marathon Therapy method is suitable for your situation. These issues are:

• If there is active alcohol and/or drug addiction, on the part of either or both partners, from either partner’s perspective

• If there is serious violence in your relationship, threats by one or both partners that serious violence might occur, or fear of such serious violence on the part of one or both partners

• If either partner currently has an untreated major mental illness (schizophrenia, schizoaffective disorder, recurrent psychotic depression, or bipolar/manic-depressive illness.) This does not include past, successfully treated psychotic episodes (e.g. post-partum depression with psychosis).

• If there is an undisclosed, current affair that you are not willing to disclose (such secrets predict marital therapy failure)

• If either partner is currently experiencing suicidal or homicidal thoughts, or has a history of serious harm inflicted on him/herself or another person

• If the couple is pursuing online Marathon Couples Therapy, the couple must have private internet access for the duration of the marathon, as well as basic competency in using online services, including, but not limited to email and videoconferencing

Upon completion of the therapy, we may recommend that Marathon Couples Therapy be followed by couples’ and/or individual therapy conducted in your home locale. In some cases, coordination between your home locale therapist and us may be advisable. In this case, your therapist will have you both sign a Release of Information form to allow for this exchange, if further treatment is needed.

Marathon Cost and Cancellation Information:

Unfortunately, Marathon Couples Therapy is not covered by health insurance.

Up to 20 hours of therapy / Cost per couple: $5,000 / Non-Refundable Deposit: $2,500

Marathon Cancellation Policy:  Deposits are non-refundable. Your appointment times are reserved for you alone. If you need to cancel or reschedule your appointment for any reason, appointments must be canceled one week in advance in order to avoid being charged for the final 50% of the fee.

We accept cash, credit/debit, PayPal, and Western Union. Our PayPal store is here. Personal check is accepted from US residents.

Follow-up Appointment Cancellation Policy:  To avoid being charged for a scheduled follow-up appointment, please give us at least 48 hours’ advanced notice of your need to cancel or reschedule.

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits. 

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services. 

Workshops

2023 Online Workshop Schedule

  • Fri. Feb. 10th, 2023 from 9am – 4pm HST (11am – 6pm PST)
  • Sat. Mar. 4th, 2023 from 9am – 4pm HST (11am – 6pm PST)
  • Sat. Apr. 22nd, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • Fri. May 26th, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • Sat. Jun. 24th, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • Sat. Jul. 22, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • No workshop August 2023
  • Fri. Sep. 1, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • Sat. Oct. 10th, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • Sat. Nov. 4th, 2023 from 9am – 4pm HST (12pm – 7pm PST)
  • Sat. Dec. 9th, 2022 from 9am – 4pm HST (11am – 6pm PST)

Workshops may be canceled due to extenuating circumstances or if less than 3 couples sign-up. Email amanda@hisccs.com to register and/or to be added to our waitlist.

The Seven Principles for Making Marriage Work program is based on the internationally acclaimed research of Dr. John Gottman as presented in his New York Times bestselling book—The Seven Principles for Making Marriage Work.

This educational workshop is designed to help couples improve their friendship and conflict management skills. The Seven Principles Program is facilitated by Amanda Hess, a Certified Gottman Therapist, and includes lectures as well as private couple exercises. Couples do not have to be married to participate and will NOT share their personal problems in front of others.

The cost of this workshop is $250, which must be paid in full two days prior to the start of the training and is not covered by health insurance. Registration includes one copy of the book, The Seven Principles for Making Marriage Work, two Seven Principles workbooks, and one set of couples’ card decks.

Partial refunds can be given up to the second week of training in the event of extenuating circumstances, excluding $50 to cover workshop materials. This training may be postponed if there are three or fewer couples that register.

This workshop is suited for couples who are:

-Pre-engaged

-Premarital

-Everyone from newlyweds to seniors

-Those who wish to enhance a good relationship

-Those needing better conflict management tools

This workshop is NOT suited for couples who are experiencing:

-Severe relationship distress

-Difficulty using technology

-A polyamorous relationship that is NOT the primary dyad

-Emotional abuse

-Domestic violence

-Active addictions, such as drugs & alcohol, sexual addiction, gambling, etc.

-Serious mental health problems in one/both partners

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits. 

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services. 

Payment Info

Do you know that we provide services to low- and no-income clients? If you would like to help these efforts, please visit: https://www.paypal.com/biz/fund?id=2KY7CDVAAGX6

Accepted Insurance & Payment Options: We currently participate with the following health insurance organizations: Blue Cross/Blue Shield, HMAA, HMSA/Q, and UHA. Out-of-pocket/private pay options are available:

Annual Salary (Combined Household)Initial SessionIndividual Counseling (50 min.)Family Counseling (50 min.)Family Counseling (110 min.)Crisis (Total, per hour)
$40,000/ £28,000 or less$150/ £100$90/ £60$100/ £70$115/ £80$100/ £70
$40,001 to $49,999 (£28,001 to £36,000)$150/ £100$100/ £70$125/ £90$150/ £100$125/ £90
$50,000+ / £36,001+$150/ £100$125/ £90$150/ £100$175/ £125$150/ £100
Second City Counseling Services Sliding Scale Fees

Hourly fees are listed above for clients paying out of pocket or who are not using health insurance. We accept cash, credit/debit, PayPal, and Western Union. Our PayPal store is here. Personal check is accepted from US residents.

Separately, if you become involved in legal proceedings that require my participation, even if you are using health insurance, you will be expected to pay for my professional time, even if I am called to testify by another party. Because of the difficulty of legal involvement, I charge $300.00/ £250 per hour for preparation and attendance at any legal proceeding.

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits. 

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services. 

PayPal Items

Workshop – The Seven Principles for Making Marriage Work

This program is based upon the New York Times best seller The Seven Principles for Making Marriage Work by Dr. John Gottman, Ph.D. Straightforward in its approach yet profound in its effect, the principles outlined in this workshop teaches partners new and startling strategies for making their relationships work.

$250.00

Marathon Couples Therapy Deposit

For Marathon Couples Therapy. This is a NON-REFUNDABLE deposit. Please contact us to reserve your spot.

$2,500.00

Initial Session Evaluation with Psychotherapy

Flat-rate for private pay clients who are not using health insurance for the first session, which includes an evaluation with psychotherapy.

$150.00

Fee for “No-Show” and Same-day Cancellations

This fee must be paid prior to scheduling a follow-up appointment after a no-show or same-day cancellation.

$50.00

Individual Counseling – 50 min. Income is $40,000/ £28,000 or less

Individual Counseling for private pay clients – 50 min. session – Income is $40,000/ £28,000 or less annually

$90.00

Individual Counseling – 50 min. Income is $40,000/ £28,000 or less

Individual Counseling for private pay clients – 50 min. session – Income is $40,001 to $49,999 (£28,001 to £36,000) annually

$100.00

Individual Counseling – 50 min. Income is $50,000+ / £36,001+

Individual Counseling for private pay clients – 50 min. session. Income is $50,000+ / £36,001+ annually

$125.00

Family Counseling – 50 min. Income is $40,000/ £28,000 or less

Family Counseling for private pay clients – 50 min. session – Income is $40,000/ £28,000 or less annually

$100.00

Family Counseling – 50 min. Income is $40,001 to $49,999 (£28,001 to £36,000)

Family Counseling for private pay clients – 50 min. session – $40,001 to $49,999 (£28,001 to £36,000) annually

$125.00

Family Counseling – 50 min. Income is $50,000+ / £36,001+

Family Counseling for private pay clients – 50 min. session – Income is $50,000+ / £36,001+ annually

$150.00

Family Counseling – 110 min. Income is $40,000/ £28,000 or less

Family Counseling for private pay clients – 110 min. session – Income is $40,000/ £28,000 or less annually

$115.00

Family Counseling – 110 min. Income is $40,001 to $49,999 (£28,001 to £36,000)

Family Counseling for private pay clients – 110 min. session – Income is $40,001 to $49,999 (£28,001 to £36,000) annually

$150.00

Family Counseling for private pay clients – 110 min. session – Income is $50,000+ / £36,001+

Family Counseling for private pay clients – 110 min. session – Income is $50,000+ / £36,001+ annually

$175.00

Crisis Session -30 min.

Flat-rate for private pay clients who are not using health insurance for a crisis session, 30 min.

$75.00

BACP Initial Discount Rate £60

BACP Initial Discount Rate £60

£60.00

Concessionary Rate

Flat-rate for private pay clients who are not using health insurance and are currently enrolled in school.

£50.00

Discounted Specialized Rate

For special circumstances arranged ahead of time.

£55.00

Resources for Hawai’i

Hawai’i residents can call 211 and find out about more resources.

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits. 

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services. 

Stressed about politics? Our Election Day Care Plan can help!

COVID-19 Pandemic-specific resources:

Suicide Prevention Resources:

Addiction Resources

Organizations

Mutual Aid Groups

Other Important Resources:

Resources for the United Kingdom

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits. 

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services. 

Important Phone Numbers and Websites:

Handy Time Zone Conversion:

Sunday, March 26, 2023 DST – Spring Forward – HST is 11 hours behind BST

Sunday 4pm BSTSunday 5am HST
Sunday 5pm BSTSunday 6am HST
Sunday 6pm BSTSunday 7am HST
Sunday 7pm BSTSunday 8am HST
Sunday 8pm BSTSunday 9am HST
Sunday 9pm BSTSunday 10am HST
Sunday 10pm BSTSunday 11am HST

Sunday, Oct. 29, 2023 DST Ends – Fall Back -HST is 10 hours behind GMT

Sunday 3pm GMTSunday 5am HST
Sunday 4pm GMTSunday 6am HST
Sunday 5pm GMTSunday 7am HST
Sunday 6pm GMTSunday 8am HST
Sunday 7pm GMTSunday 9am HST
Sunday 8pm GMTSunday 10am HST
Sunday 9pm GMTSunday 11am HST

About SCCS

The mission of Second City Counseling Services (SCCS) is to foster therapeutic connections that cultivate a healthier lifestyle for clients and in turn, strengthen their relationships, families, and communities.

The vision of SCCS is to provide quality counseling services to individuals, couples, and families, including low- or no-income clients who may have difficulty obtaining counseling services.

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Owner: Amanda L. Hess, MSc, CGT, LMFT, LMHC, MBACP

Ms. Hess has over 10 years of experience in the mental health field, which includes working in a psychiatric hospital, a substance abuse treatment facility, the Child Welfare Services system, the military community, and an outpatient grief support program. She currently volunteers with O’ahu Search and Rescue in her free time.

Ms. Hess was part of the inaugural delegation to Rwanda in 2015 for NBCC’s Mental Health Facilitator training and returned to Rwanda in 2016 for Global Engagement Institute’s Multicultural Trauma Treatment training.

Ms. Hess has written for the Hawaiian Islands Association for Marriage and Family Therapy and Context, the magazine for family therapy and systemic practice in the UK. She has also been featured on Hawai’i’s KUMU 94.7FM. She is a Certified Gottman Therapist and is trained in Culture-Centered Disaster Mental Health Counseling.

Education

High School

San Dimas High School

San Dimas, CA / 1999

College

Chaminade University of Honolulu

Honolulu, HI

AA, Liberal Arts / 2006

BA, Magna Cum Laude, Psychology / 2007

Graduate School

Chaminade University of Honolulu

Honolulu, HI

Master of Science in Counseling Psychology with a concentration in Marriage & Family / 2012

Licenses & Certifications

Licensed Mental Health Counselor / 2014

National Certified Counselor / 2014

Licensed Marriage & Family Therapist / 2017

Registered Member of the British Association for Counselling & Psychotherapy / 2018

Certified Disaster Mental Health Counselor / 2020

Adult & Youth Mental Health First Aid / 2021

Mental Health Wilderness First Aid / 2021

Certified Gottman Therapist / 2022

Professional Affiliations

American Association for Marriage & Family Therapy; (American) National Board for Certified Counselors; British Association for Counselling & Psychotherapy; Hawaiian Islands Association for Marriage & Family Therapy; International Association for Counselling

Professional Interests

Attachment-based Therapy; Disaster Mental Health; Gottman Method Couples Therapy; International/Transcultural Counseling; Remote & Rural Mental Health; Schema Therapy; Telehealth/Distance Counseling; Theraplay

fellow-logo-14

BACP Logo - 377093

NCC

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits. 

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services. 

News & Events

  • Please be aware that we are not currently accepting new clients, except for Marathon Couples Therapy.
  • Amanda chatted with O’ahu Search & Rescue about dealing with panic attacks while hiking. Check out the clip here.
  • Did you catch us Talking about Disasters with Kids on KUMU 94.7FM? If not, check out the video.
  • Here’s a video with Amanda talking about the Multicultural Trauma training hosted by the Integrative Trauma Treatment Center held in Kigali, Rwanda.

SCCS is a counseling service– we are not IT specialists. We encourage clients and potential clients to protect themselves and their computers by having adequate virus/malware software protection, researching any suspicious links or apps, and by using a Virtual Private Network (VPN), to name a few suggestions.

By using this site you agree to our Privacy Policy and Terms of Use. You can read our website Privacy Policy and Terms of Use hereUsing this website does not constitute a therapist-patient relationship. All photos, except of me, are models. We use cookies on our website and third-party tools to give you the most relevant experience by remembering your preferences and repeat visits.

By downloading any apps or clicking on any of our forms or links, you accept the associated risks, (and benefits!) that come with utilizing online tools and services.